Repeat prescriptions

How to order your repeat prescriptions

There are several ways in which you can order repeat prescriptions:

• Use your NHS account either online or via the NHS App.
• Use your SystmOnline account - our online patient services portal.
• You can also write a repeat prescription request and bring the paper form to the surgery, Monday to Friday from 8am to 6.30pm, or post it through the surgery letter box when we are closed.

For safety and accuracy reasons, we do not take repeat prescription requests over the telephone or via email.

Get the NHS App

If you don't yet have a Systm Online account, you can submit a simple form to request online services access.

Collecting your prescription

You can usually collect your prescription medicines from the pharmacy 3 to 5 working days after you have placed your order.

Nominating a pharmacy

You will need to choose a pharmacy to collect your prescription medicines from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• in the NHS App, or other online service where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

Electronic prescription service

We are set up for the Electronic Prescription Service (EPS). We encourage patients to sign up for and use this service as it will allow us to send your prescribed medications to your nominated pharmacy electronically, meaning you don't have to come to the surgery to pick up your precription form.

Contraceptive pill

You do not need to see a doctor or nurse for a contraceptive pill prescription. Use the link from the NHS below to find a local pharmacist who can provide an assessment to get the contraceptive pill free of charge.

Find a pharmacy that offers the contraceptive pill without a prescription

Questions about your prescription

If you have questions about your medicine, your local pharmacist can answer these. They can also answer questions about medicines you can buy without a prescription, and prescribe medication for several common illnesses without needing to see a GP first.

See our Think Pharmacy First page for more information.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to common questions.

Go to the NHS Medicines A to Z

If you would like to speak to someone at the GP surgery about your prescription fill in a triage form for a routine appointment to raise a medication query using the link below:

Raise a medication query

Medication reviews

Medications are given for a reason and we need to know about any changes in your health which may affect your medication.

If you have a regular repeat prescription, we will probably ask you to book an appointment with our in-house pharmacist or a doctor for a medication review. We will be in touch by text or phone when you need to book an appointment.